Service
Service
We will comprehensively consider various factors such as the specific application industry requirements, market demands, technological transformation and upgrading, through continuous technological innovation and optimization to ensure the feasibility and forward-looking nature of the solutions, in order to meet the constantly changing market demands and provide you with comprehensive customized solutions and services.
By adopting cloud computing and big data technologies, we can monitor the operation status of data centers in real time, provide early warnings for faults, and offer optimization suggestions. We apply digital technology and intelligent control to the service of power transmission busbars and switch cabinet products. Through innovative technology and smart design, we enhance the safety and stability of the distribution system. By integrating products and services, we provide customers with full lifecycle management.
We have a well-trained and highly knowledgeable customer service team, along with a comprehensive customer service system. We can respond quickly and effectively to our customers' needs anytime and anywhere. We provide the necessary services or support to ensure that, under any circumstances, we can offer you fast and efficient service for 365 days throughout the year.
We provide customized installation and debugging services. Our professional engineers will arrive at the site in a timely manner after product delivery to conduct detailed installation and debugging guidance, including equipment installation, wiring connection, and debugging operation, to ensure the product operates as expected. For products that encounter malfunctions within the warranty period, we promise to provide free replacement services. Additionally, we offer paid maintenance contracts, including original parts upgrades and modifications, to meet customers' higher-level renovation and upgrading needs.
We provide comprehensive technical support, including technical consultation, troubleshooting, and solution provision during the equipment's operation. We can also send experienced, highly skilled, and service-minded technicians to the site to address issues and promptly propose handling opinions and measures. The provision of these comprehensive services can not only ensure the stable and efficient operation of your project but also help customers reduce operating costs and improve efficiency.
The main products of Jiangsu Okey Electric Co., Ltd. include high and low voltage switchgear units, distribution boxes, high voltage phase-separated enclosed busbars, common box enclosed busbars and phase-separated enclosed busbars, pre-fabricated cabins, intelligent busbars, low voltage air-type busbar trunking, low voltage energy-saving intelligent dense busbar trunking, IoT flexible intelligent busbar trunking, mineral fire-resistant busbar trunking, casting waterproof busbar trunking, solar photovoltaic brackets, seismic support brackets, lightweight energy-saving combined cable trays, steel cable trays, aluminum alloy cable trays, stainless steel cable supports, fire-resistant cable trays, and glass fiber reinforced plastic (GFRP) anti-corrosion cable trays, etc.
Yes, all products of Okey Electric strictly follow national and industry standards as well as IEC standards. The company's power distribution equipment and low voltage busbar trunking products have passed the national mandatory "3C" certification and the national CQC inspection certification.
Okey Electric's products are widely used in coal-fired power plants, nuclear power stations, photovoltaic power stations, wind farms, industrial plants, railways, bridges, chemical industries, petroleum, high-rise buildings, schools, hospitals, large convention centers, cinemas, telecommunications buildings, and data centers, etc.
Yes, Okey Electric is committed to technological exploration and adheres to the principle of technology first. The company maintains cooperative relationships with various scientific research institutions and universities, such as China Nuclear Engineering Corporation, Shanghai Nuclear Engineering Design and Research Institute, Zhejiang University, Nanjing University, Nanjing Normal University, Jiangsu University, and Jiangsu University of Science and Technology, enabling it to provide innovative and forward-looking design solutions.
Okey Electric's products have been exported to countries such as Iraq, Dubai, Pakistan, Kazakhstan, Ukraine, Turkmenistan, Turkey, Malaysia, Jamaica, Bangladesh, Saudi Arabia, the United Arab Emirates, Ethiopia, and Indonesia, across all continents. The "OKEY" brand has become a reliable companion and a symbol of trust in numerous electrical application fields both domestically and internationally.
Okey Electric strengthens the technological transformation projects of production processes and equipment, enhances the internal management system, implements ERP management system, MES management system, and 7S management mode. In recent years, the company has introduced flexible production lines for busbar trunking assembly and automatic testing equipment, and has invested in a batch of CNC machining and sheet metal production equipment, greatly improving product quality and delivery capacity.
Yes, Okey Electric provides after-sales service. The company has a strict quality control system, manufactures with ingenuity, and serves every customer with heart. It also establishes professional logistics channels to deliver products to customers as quickly as possible.
Low voltage cabinet and distribution box samples
